Privacy Policy

Last Updated: 18/03/2025

At www.rail-insights.co.uk, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website.

1. Data Collection

•We collect information necessary to create and manage user accounts, such as your username and email address.

•We gather usage data to understand how sections of our website are used, helping us improve features and plan future enhancements.

2. Usage Tracking

•We track the popularity of tools and sections on our website but do not monitor individual user activities.

3. Data Use

•The information we collect is used to enable secure user logins and improve the overall functionality of the website.

•Usage data helps us identify trends and areas for enhancement to better serve our users.

4. Data Security

•We implement reasonable measures to protect your data from unauthorized access or disclosure. However, no system can guarantee absolute security.

5. Third-Party Sharing

•We do not share your personal information with third parties, except as required by law.

6. Contact Us

If you have questions or concerns about this policy, feel free to contact us at SHRAVAN.PATEL@networkrail.co.uk.

Cookie Policy

Last Updated: 18/03/2025

At www.rail-insights.co.uk, we use cookies and similar technologies to enhance your experience on our website. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit our website. They help us understand how users interact with our site and improve its functionality.

2. How We Use Cookies

We use cookies to:

•Facilitate secure user logins.

•Track the popularity and usage of tools and sections on our website to help us plan enhancements.

3. Types of Cookies We Use

•Essential Cookies: These cookies are necessary for the core functionality of the website, such as user authentication.

•Analytics Cookies: These cookies collect anonymized usage data to help us analyse which sections of the website are most frequently visited.

4. Third-Party Cookies

We do not use third-party cookies on our website. All data collected is used solely to improve our website.

5. Your Choices

You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact certain features of the website, including user login functionality.

6. Changes to This Policy

We may update this Cookie Policy periodically. Any updates will be posted on this page with a revised "Last Updated" date.

7. Contact Us

If you have any questions or concerns about this Cookie Policy, please contact us at SHRAVAN.PATEL@networkrail.co.uk.

Data Protection Policy

Last Updated: 18/03/2025

Rail Insights is committed to safeguarding the personal information of our users and complying with applicable data protection laws, such as the General Data Protection Regulation (GDPR) and other relevant regulations. This Data Protection Policy outlines the measures we take to protect user data.

1. Scope of the Policy

This policy applies to all personal data collected and processed through our website, including but not limited to user account information and website usage data.

2. Data We Collect

•Personal Information: Basic details such as usernames and email addresses provided during account creation.

•Usage Data: Information about the use of tools and sections on the website, used exclusively for improving features and planning enhancements.

3. Purpose of Data Processing

We process user data for the following purposes:

•To facilitate secure user logins and account management.

•To analyse website section usage to enhance tools and plan future improvements.

•To comply with legal obligations.

4. Data Security Measures

•We use appropriate technical and organizational measures to ensure the security of personal data, including encryption, firewalls, and access controls.

•Regular reviews are conducted to protect against unauthorized access, data breaches, or other security threats.

5. Data Retention

•Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. User Rights

Users have the following rights regarding their personal data:

•Access: Request access to the personal data we hold about you.

•Correction: Update or correct inaccurate or incomplete information.

•Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.

•Restriction: Restrict or object to certain data processing activities.

•Data Portability: Request a copy of your data in a structured, commonly used format.

7. Third-Party Access

•We do not share user data with third parties except as required by law.

•All data analysis is conducted internally and does not involve external parties.

8. Cookies and Tracking

Please refer to our [Cookie Policy] for details on how we use cookies and tracking technologies to collect usage data.

9. Policy Updates

We may update this Data Protection Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have any questions or concerns regarding this policy or our data protection practices, please contact us at: SHRAVAN.PATEL@networkrail.co.uk, Network Rail, Waterloo General Office, London, SE1 8SW.

Terms and Conditions

Last Updated: 18/03/2025

Welcome to www.rail-insights.co.uk ("Website”). By accessing or using the Website, you agree to comply with these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, please do not use the Website.

1. Acceptance of Terms

By creating an account and accessing the Website, you confirm that you are at least 18 years old or have obtained parental/guardian consent if under 18.

2. User Accounts

  • Account Responsibility: You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

  • Accuracy of Information: You must provide accurate and up-to-date information when creating an account.

3. Permitted Use

  • The Website is for personal, non-commercial use only.

  • You agree not to misuse the Website, including but not limited to attempting unauthorised access, distributing harmful content, or violating applicable laws.

4. Intellectual Property Rights (IPR)

  • All content on the Website, including text, graphics, and logos, is the property of Network Rail or its licensors and is protected by copyright and other intellectual property laws.

  • Rail Insights web-app. The IPR is created and owned by Spatial Design Hub. Network Rail receives a non-exclusive, perpetual, royalty-free, irrevocable, transferable, sublicensable license to use, copy, and adapt the new and existing IPR made available to Network Rail under the contract. This license allows Network Rail to receive and use deliverables, enhance and build further functionality, and for any other purpose relating to the exercise of Network Rail's business and functions. The conclusion of the commission and termination of the contract does not terminate the license granted to Network Rail.

  • You may not copy, reproduce, distribute, or create derivative works from the content without prior written consent and explicit mention of the source.

5. Data Collection and Privacy

  • Our use of your data is governed by our [Privacy Policy] and [Cookie Policy].

  • By using the Website, you consent to the collection and use of your information as outlined in these policies.

6. Website Usage Tracking

We collect and analyse aggregated, anonymous data on the popularity of tools and sections to improve Website functionality. We do not track individual user activity or behaviour.

7. Limitation of Liability

  • The Website is provided "as is" without any warranties, express or implied. We do not guarantee uninterrupted or error-free access to rail usage data.

  • To the fullest extent permitted by law, we are not liable for any damages arising from your use of the Website and the data is displays.

8. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those websites.

9. Termination of Access

We reserve the right to suspend or terminate your access to the Website at our sole discretion, without prior notice, for any breach of these Terms.

10. Changes to Terms

We may update these Terms periodically. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in accordance with the jurisdiction of England and Wales.

12. Contact Information

For questions about these Terms, please contact us at: SHRAVAN.PATEL@networkrail.co.uk, Network Rail, Waterloo General Office, London, SE1 8SW.